The Live Quran Tutors Refund Policy explains our commitment to transparency and fairness in payments, refunds, and cancellations for online Quran education.
At Live Quran Tutors, we are committed to providing high quality online Quran and Islamic education while maintaining honesty and trust in all financial matters. This policy clearly outlines our rules regarding free trial classes, paid enrollments, cancellations, and refunds for students and parents worldwide.
This Refund Policy applies to all students enrolled in online Quran classes, including Quran reading, Tajweed, Quran memorization (Hifz), Basic Qaida, and Islamic Studies courses.
Live Quran Tutors offers free trial classes for new students so parents and learners can evaluate our teaching quality, tutors, and learning system before making any payment.
Trial Class Guidelines
Trial classes are completely free of charge
No payment details are required
No refunds apply because no payment is collected
Parents are encouraged to attend trial classes before enrolling in any paid course.
Once a student enrolls in a paid course and regular classes begin, refunds are generally not provided because tutors reserve dedicated time slots and prepare customized lessons for each student.
However, we understand that exceptional situations may occur. Refund requests may be reviewed under specific conditions to ensure fairness for both students and tutors.
Refund requests may be considered in the following situations:
Technical issues from our side that prevent classes from being conducted
Tutor unavailability without a suitable replacement
Classes not delivered according to the confirmed schedule
All refund requests are reviewed individually. Approval depends on the issue and the number of classes already completed.
Refunds will generally not be issued in the following cases:
Missed classes without prior notice
Change of mind after classes have started
Internet, device, or power issues on the student’s side
Personal scheduling conflicts
Parents and students are advised to communicate in advance if rescheduling is required.
If a refund request is approved:
Refunds are processed within 5–10 business days
Refunds are issued through the original payment method whenever possible
Processing time may vary depending on the payment provider or bank
Live Quran Tutors allows flexibility for cancellations and rescheduling under the following conditions:
Advance notice is required
Missed classes without notice may not be eligible for refund or rescheduling
Schedule adjustments depend on tutor availability and time zones
Our goal is to remain flexible while respecting tutors’ professional commitments.
To ensure a smooth learning experience, students and parents are responsible for:
Providing accurate contact and payment information
Attending classes on time
Informing us in advance about absences
Maintaining a stable internet connection
Failure to meet these responsibilities may affect refund eligibility.
Live Quran Tutors reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page and will take effect immediately.
We recommend reviewing this policy periodically to stay informed.
If you have any questions regarding this Refund Policy, please contact us:
Email: info@livequrantutors.com
Website: https://livequrantutors.com
